Refund Policy
Posted on: June 30, 2025
Last updated: June 30, 2025
At Monday Mantra, we are committed to offering a smooth and satisfying experience for all users creating mantra posters on our platform. This policy outlines our terms regarding refunds for credit purchases and usage.
Credit Purchases
All purchases of credits (used to generate mantra posters) are non-refundable.
Please ensure you have reviewed the credit packages carefully before completing your purchase, as we cannot offer refunds for:
- Unused or partially used credits
- Accidental purchases of credit packs
- Credit packs bought during discounts or promotions
We do not offer refunds for any digital product delivered through our poster creation tool once credits have been consumed.
Duplicate or Fraudulent Transactions
If you believe you were charged in error, made a duplicate purchase, or experienced a payment issue, please contact our support team. We will investigate the case and issue a refund only if a genuine payment error occurred.
Refund Request Process
To request a refund for an eligible situation (e.g., duplicate charge), please contact our team at senlinco@gmail.com, and include:
- Your account email
- Order number or transaction ID
- Reason for the refund request
- Date of purchase
We typically respond to refund requests within 5–7 business days. Refund processing times may vary depending on your bank or payment method.
Changes to This Refund Policy
We may update this policy to reflect changes in our payment system, business model, or legal obligations. Please review this page periodically to stay informed.
Need Help?
For all billing and refund-related inquiries, please reach out to our support team at senlinco@gmail.com.
By purchasing credits and using our poster generation services, you acknowledge that you have read and agree to this Refund Policy.